Pro

  • Double Hop
  • Optimized for China
  • Over 30 Ports and Strong Encryption

Contra

  • Not so much Server/Countries
  • Not a Cheap VPN
  • Only 7 days Money Back Guarantee
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Before you read this Review.

We write honest and critical reviews that means we are not getting paid to write this or any other review on this website.

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We do however receive a commission if you sign up through our links or our “visit VPN Provider” button. It helps us to keep the website running and ad free. Only do though if you enjoy our review and think it was helpful in your purchase decision.

You find our rating and critical opinions highlighted in the blue boxes below.

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VPN.ac is a VPN company located in Romania, backed by Netsec Interactive Solutions – a security agency. It began operating in 2012 although Netsec has been around since 2009. With ISO9001 and ISO27001 certifications, this VPN service looks more reliable than its competitors. But is it actually so?

This review will give you a good overview.

Overview VPN.AC vs NordVPN vs SurfShark

In this overview you can compare VPN.AC with the two most popular VPN NordVPN and the newcomer surfshark. NordVPN and Surfshark are top rated VPN that our community and I can recommend.

VPN.AC

NordVPN

SurfShark

Save 62%

 

Save 66%

 

Save 83%

 

500+ VPN servers 5,000+ VPN servers 500+ VPN servers
Top Speed Fast Speed Fast Speed
6 Devices 6 Devices Unlimited
21+ Countries 62+ Countries 50+ Countries
Windows, iOS, Android, MacOSChrome, Firefox, Windows, iOS, Android, Proxy, MacOS, Linux Chrome, Firefox, Windows, iOS, Android, Proxy, MacOS
Tested with Netflix, Hulu & HBO Tested with Netflix, Hulu, HBO & Amzone Prime Tested with Netflix, Hulu, HBO & Amzone Prime
Follow this Link to save 62%Follow the Link to save 66%Follow the Link to save 83%
Dedicated VPN not Available Dedicated VPN Available (after signup) Dedicated VPN not Available
Good Encryption Military Grade Encryption Secure Encryption
3.75$2.99$1.99$

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VPN.AC Features

A small amount of servers: VPN.ac consists of more than 70+ servers spread in 21+ nations, which include:

  • USA
  • UK
  • Singapore
  • Sweden
  • Romania
  • Poland
  • Netherlands
  • Mexico
  • Luxembourg
  • Lithuania
  • South Korea
  • Japan
  • Italy
  • Hong Kong
  • France
  • Finland
  • Spain
  • Germany
  • Switzerland
  • Canada

VPN.AC Amount of Servers

The VPN service has more than one server in some nations. For instance, there are 22 servers in the USA alone as well as 5 servers in the UK.

The VPN provider offers a single VPN plan allowing as many as 6 connections simultaneously.

Which Protocols is VPN.AC Using?

VPN.AC is using a good variety of protocols: PPTP, L2TP/IPsec, OpenVPN ECC, OpenVPN128/256 bit or OpenVPN XOR.

The VPN servers offer 256-bit and 128-bit encryption along with OpenVPN. These offer 256-bit encryption L2TP/IPsec. In every location, the company allows P2P. However, there are some server that are optimized for P2P (Server in France, Luxembourg, Romania, Finland, Sweden, Canada & Netherlands)

 

Great Selection of Ports

VPN.AC offers a lot of ports you can choose from. Depending on the protocol you select you get a selection of different ports. This can be useful if you are in a network were certain ports are blocked. The ports you can use are:

PortProtocolPortProtocolPortProtocolPortProtocol
UDP 4431ECCUDP 18000256 BitUDP 53128 BitUDP 6999XOR
UDP 1993ECCUDP 50050256 BitUDP 88128 BitUDP 6113XOR
UDP 5501ECCUDP 57432256 BitUDP 12200128 BitUDP 27000XOR
UDP 43800ECCUDP 65100256 BitUDP 26000128 BitTCP 443XOR
UDP 60060ECCTCP 2121256 BitTCP 80128 BitTCP 993XOR
TCP 8089ECCTCP 18333256 BitTCP 88128 BitTCP 6112XOR
TCP 1995ECCTCP 15900256 BitTCP 12200128 BitTCP 27036XOR
TCP 19995ECC  TCP 26000128 Bit  

You can select between 30 different ports which is considered above average compared to other VPN provider.

VPN Plugins for Firefox, Chrome and Opera

The VPN service has a SecureProxy extension for browsers such as Opera, Firefox and Chrome. This lets you encrypt your browser traffic. Also here you have the choice between L2TP/IPsec or OpenVPN, to connect to VPN with the help of a robust encryption. This extension is making use of pure TLS traffic.

Special Settings for China or Other Censored Country

VPN.AC can be used in countries like China. It offers special servers optimized for China.

This combined with the large selection of ports makes VPN.AC a great choice for user who are in restrictive countries like China.

VPN.AC Offers a Double Hop

Very few VPN provider offer a Double Hop. The Double Hop feature routes online traffic via two servers situated in varied territories, ensuring a double layer of encryption – thus making the connection more secure, private and anonymous.

VPN Logging Policies and Transparency

When it comes to logging policies, the clarity of VPN.ac in this aspect is appreciable. The company maintains full transparency in what it offers to its customers. You are informed about the restrictions in the process, the log information or the data collection process.

Features Rating

Yes we the VPN Pioneer are Honest and Critical

In my opinion these premium features are missing:

  • Small amount of severs
  • Very few Asian countries and no middle or South American servers
  • No Linux Application (but works with OpenVPN)

Due to the great extra features (optimized for china, double hop, variety of ports) we give it 4 stars.

Our rating for the features is:

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Usability of VPN.AC

VPN.AC offers its application for any mobile OS, which include:

  • iOS
  • Mac
  • Windows
  • Android

VPN.AC offers a iOS app. The iOS and Mac apps are just as efficient as the Android and Windows apps. However, the Windows application for this company comes with a minimal interface, which makes it much more competitive. There are no fancy animations or maps in the Android or Windows versions, but these are reliable and solid applications to connect to the servers of the VPN agency.

Each app is easy to use and even people without any technical knowledge or prior experience in using VPN can use them without much difficulty.

Difficult to find the Download Area

I found it difficult to find the download section on the VPN.AC website. It is a bit hidden under the tutorial section. Not sure why?

The installation process is convenient at the moment, but could be made easier.

The dedicated client apps of VPN.AC, are better than the OpenVPN GUI client.

Can I Use VPN.AC for US Netflix?

Yes you can use VPN.AC to unblock US netflix in our example we could unblock one of the latest episode of Vampire Diaries. No buffering the movie was streaming at great speed. Take a look below:

Can I use VPN.AC for P2P/Torrents?

Yes you can use this VPN for P2P or Torrents. In my example I am downloading a Linux distribution with great speed. Stay safe when you download a lot of torrents!

Usability Rating

Always Honest and Critical

In my opinion this could be improved:

  • Download Area easier to be found
  • The website looks “old”

Except that not much improvement needed great interface and easy usage. Made for beginners in the VPN world.

Our Rating for usability is:

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Prices and Payment of VPN.AC

Pricing plans – VPN.ac offers Premium plans, and the only variation between each plan is the span of the subscription. You have to pay less for a longer subscription period. You do not have to deal with complex VPN packages with varied features. It has a more or less standard pricing plan.

  • The monthly plan comes at a cost of 9 $
  • The 3 months plan costs 24 $ and can save you 11%
  • The 6 months plan is priced at 36 $, which can save you 33%.
  • The annual plan costs 58 $, and you can save 46%.

Payment Methods VPN.AC

VPN.AC accepts payment through diverse methods, including all the major payment forms. These include credit/debit cards from companies such as

  • American Express, Discover, MasterCard or Visa

It also supports location-based payments such as:

  • AliPay
  • UnionPay
  • iDeal
  • WebMoney
  • SEPA Direct Debit
  • More than hundred prepaid voucher cards, such as Perfect money
  • PayPal

If you want to pay completely anonymously, you can use cryptocurrencies like Altcoin or Bitcoin.

Refund Policy VPN.AC

The refund policy of VPN.ac is short, a 7-day money back guarantee is offered to customers. This is a no-conditions attached refund policy. If you are not satisfied with the VPN service for some reason and need a refund.

Price and Payment Rating

Honest and Critical
  • Fairly expensive VPN Provider (4.8$ cheapest option)
  • Only 7 day money back guarantee
Our Rating for the Price and Payment is:

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Support of VPN.AC

You can open support tickets with VPN.ac in order to get technical assistance from the company. The FAQ page of the website also helps clarify some important questions and answers to some of the commonest questions asked about the VPN service.

The ticketing system is the primary mode of communication with support staffs from the company. There are some other useful methods for customer support, which include:

  • Skype contact support
  • Jabber or XMPP contact support
  • Email, along with a GPG key, to ensure encrypted communications with support staffs

Missing is a Live Chat or a Hotline

However, it is not possible to avail a Live Chat feature on the company website where you can discuss your technical issues about the service.

Also not available is a hotline. But it is possible to use Skype to talk to one of the company representatives.

Knowledge Base and Tutorial Section Offer Great Information

VPN.AC has a great knowledge base and tutorial section where you find for a lot of questions answers. I recommend to take a look here before contacting the support. This is something not every VPN provider offers in that great detail. Take a look at the screenshot of the knowledge base and tutorial section:

Tutorial Section VPN.AC Screenshot

Knowledge Base VPN.AC Screenshot

 

Support

Honest and Critical

In my opinion the support could improve :

  • Live Chat
  • Hotline
Our Rating for the Support is:

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VPN.AC Speedtest

VPN.ac is great at speeds, when you compare the connection to some of the more famous VPN provider. The connection is was fairly fast. Its server usage has been minimized as much as possible, and is not completely activated – which means no overloading of any server at any point of time.

The network infrastructure of VPN.ac is quite dependable, and the agency does not make any compromises on the quality front or the requirements of its customers. You can surf the web very fast and stream videos and movies at high speeds, ensuring a seamless experience while taking part in these activities.

 

Speedtest in a Chart

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Speedtest Rating

Honest and Critical

This VPN Offers good speed for gaming, streaming or just surfing the web. Recommended!

Our Rating for the Speed is:

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Pros of VPN.AC

Irrespective of the type of plan that you opt for, you can get the chance to connect to as many as 6 connections at the same time. This is a staggering number, when it comes to the VPN industry. You can connect all of your devices, with just one subscription package, to the VPN service.

The application allows most users to connect to VPN servers with the help of shared IP addresses. Any activity with the help of shared IP addresses ensures that several users can get the same exact IP address. This makes it more difficult to associate a specific activity to any particular user. The shared IP address results in a web of online activity, where activities cannot be supervised and analyzed properly.

The Private DNS servers of VPN.ac, other than the shared IP addresses, let customers conceal their activities online. They can hide the URLs of each website that they are likely to visit, from hackers or other online spying companies and internet service providers.

The double-hop feature is another excellent tool in VPN.ac. This feature is associated to the servers of the VPN agency, where the data of users pass through dual VPN servers that can be found in two varied locations. Although this feature makes the connection slower, it makes the connection more secure and creates more difficulties in tracing the data of users.

VPN.AC uses 6 industry standard VPN protocols, which include:

  • OpenVPN ECC, 128/256Bit and XOR
  • L2TP/IPSec
  • PPTP

In case you do not have any experience in using VPN, it is important to always choose OpenVPN.

Cons of VPN.AC

  • The VPN service does not offer support for SOCKS5 or HTTP proxies that can be useful for the purpose of downloading from torrent files.
  • This VPN provider is not a cheap one there are cheaper VPN provider out there but you get in return good quality
  • The 7 day money back guarantee is short
  • Limited amount of total servers and countries

Conclusion

With very fast speeds, good pricing packages and high focus on anonymity and security, VPN.ac is undoubtedly one of the best VPN service providers around today. It has 6 simultaneous connections with various encryption methods and Secure Proxy. The servers are good and so is the ease of use – which can help any new user get started with it. It is a wonderful alternative to even some of the best VPN service providers in the business.