Pro
- Good Speed Results
- Intuitive to Use
Contra
- Expensive in comparison to other VPNs
- Standard package can’t unblock Netflix
- Only 12 locations & 19 server
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VirtualShield is a VPN (virtual private network) that lets you browse the web anonymously, and with full safety. It has been created to offer full protection and privacy while surfing the web, and comes with the support of a secure, reliable and fast network.
On the right you can see a screenshot of the VPN program.
In this review I will take a look how good this VPN really is.
Watch the Virtual Shield Review as a Video
Click below to receive bonus code for Virtual Shield:
Let’s Start with the Virtual Shield VPN Features
The VPN needs a paid subscription. At the time of writing, VirtualShield is providing customers with as many as 6 auto-renewal subscription options – ranging from 1 to 12 months.
While the VPN service is being used, you can have your traffic routed via encrypted and secure servers. Thus, there is bypassing of any blocks, censorship or restrictions on your internet connection or activities.
Virtual Shield VPN Location and Server
The VPN software offers in the standard package:
- 12 Locations (US, UK, Canada, France, Germany, Australia, Netherlands, Singapore, Switzerland, India, Japan & Serbia)
- 19 Server
The network offers full security to your data. Up to 256-bit encryption is used for safeguarding data from third parties, hackers and major corporations. Users can confidently surf from any public WiFi hotspot with the assurance that their data is completely protected.
Virtual Shield Supported Hardware and Operating Systems
- Virtual Shield can be set up on any device, and it works on every big platform. (Windows, MacOS, Chrome Plugin, Firefox Plugin, Opera Plugin, Android App, iOS App)
VirtualShield can easily safeguard the identity of every user on its network. It is reputed for its ability to protect your browsing history and web browser. The VPN network can protect your online banking activities, conversations, emails, passwords and much more. While using the network, you can be confident that your online traffic is completely safeguarded – irrespective of your chosen hardware or operating system.
Only a Linux client, Router client or the possibility to use a third party tool like OpenVPN is not supported.
Virtual Shield VPN Trial Period
Virtual Shield offers a trial period of:
- 30 days – No question asked – money back guarantee
In addition you can easily manage your subscriptions and the auto-renewal can be deactivated by moving to the Account Settings of users following purchase.
Just Two Ports to Choose From
The VPN program offers two ports to choose from. This can be helpful if you are located in a network that is blocking certain ports. (school or the office)
In this case that are the ports:
- UDP (Port 1194)
- TCP (Port 110)
If you need a VPN that offers more ports (there is a chance that these ports are blocked in your network if you are not at home). You should take a look at Surfshark. Surfshark comes with 10 ports.
Usability of the Virtual Shield VPN
Purchase, Download and Installation are Very Easy
This is one of the most conveniently usable VPNs to be found today. You can register easily and install it on various platforms. It is easy to use it as an extension on online browsers such as Chrome, Opera and Firefox.
After creating a user name and choosing a password, you can download the app easily from the website or from the app store and instantly start using the VPN.
There are no complex set of instructions offered by this VPN to fiddle with the Internet settings of your device. You can start using it immediately without the need to overcome any learning curve. This is a very non-intimidating and easy to use VPN product.
Virtual Shield is All in All a Easy Program to Use!
This VPN handles much of the technical work on your behalf. It automatically chooses the best settings for your area and device. Some VPN tunneling protocols are chosen for various devices.
The VPN can protect more than one device. The company has designed plans to let businesses and families connect simultaneously to a secure network and at a competitive price.
The complete encryption of the WiFi network ensures that you never have to use any public WiFi hotspot without any protection. The network lets you fully encrypt your Wireless Fidelity connection and block anyone – including hackers – from accessing any data or snooping into your activities on the web.
The Downside You Can’t Bypass Netflix’s Country Restriction
Yes that is correct you can’t bypass Netflix’s country restriction with the standard package. However you can buy an “Unrestricted Streaming” package for 9.99$ per month. Honestly I find this too expensive and haven’t tried it.
If you want to bypass Netflix’s country restriction I would look for a cheaper VPN. I can recommend you Surfshark they have a package for 1.99$ per month.
Another Minus Point Several Functions are “Coming Soon”
As you can see in the screenshot below there are several functions in the Virtual Shield that are not yet developed. Because of this the program looks not 100% finished and a bit like it is still in a beta test.
You Can Download Torrents with Virtual Shield
The good news you can download torrents with the Virtual Shield! As you can see below I am test downloading a Ubuntu distribution and that with a great speed.
For Several other Functions You Need to Upgrade
For Several other Functions You Need to UpgradeFor several functions you need to pay extra. As I wrote above you can’t bypass Netflix’s country restriction without an extra package. These are the extra packages you can purchase:
I have not tested any of the listed packages above since they are fairly expensive.
Virtual Shield Price and Subscription
At the time you are reading this review, VirtualShield is offering 4 subscription options. These include:
- 10.99$ – 1 Month
- 5.99$ per month – 1 Year Subscription
- 4.99$ per month – 2 Year Subscription
- 3.44$ per month – 3 Year Subscription
The subscription option is for 3 devices
This is not a cheap price for a VPN only the long term subscription (2 & 3 year) is reasonable priced. Other VPN provider offer better bang for the buck to the customers.
Take a look at my article: 6 dirt cheap VPN provider for under 2.5$ per month to save some money.
Virtual Shield Support – Friendly and Nice
The company offers customer support on a 24/7 basis through email and Live Chat feature. You can always have friendly and polite customer support staffs waiting to take your queries on the other end, and addressing your concerns with efficiency. You can get satisfactory responses for each of your questions.
It is possible to submit a request for support online, via the app or through the contact form that is present on the company website. You will be given a support ticket and a member of the customer support staff will get in touch with you to offer the kind of technical assistance that you need.
The Knowledgebase section present on the website for VirtualShield can be a great resource for information on how to use the network and address the common issues that can arise while you are on the VPN. You can also find more information about the network from its online profiles on social networking websites such as Facebook, Twitter, Instagram and YouTube.
This is a full-fledged VPN company and has 100% legal terms of service to ensure complete protection of the interests of its customers. It has a proper privacy policy and affiliate terms and conditions to protect customer and user interests.
Support – Missing is a Live Chat and a Hotline
What I am missing is a live chat and a hotline that you can call by phone. This is not a big issue but other VPN provider are offering this service.
How Fast is the Virtual Shield ? Speedtest!
The VirtualShield network is very fast and reliable, and is backed by super fast servers. You can get premium bandwidth that offers high-speed connection to surf on. There is the chance to use unlimited internet on your WiFi connection.
Whether it comes to reading or sending emails, surfing the web or using VOIP, any activity that needs the use of internet is easily possible with this private network. You can connect very easily to any of the super fast VPN servers of Virtual Shield with only a few taps.
My Internet Speed Without VPN
Take a look below to see my speedtest without a VPN connection.
Internet Speed with Virtual Shield Connection
Ane here is the internet speed with a Virtual Shield connection.
It is possible to connect to any public WiFi Hotspot, whether you in a café, hotel, airport or any other location. You can also access the internet while traveling, particularly when you are connected to your hotel WiFi. It is also possible to make an online purchase with full security for your transaction details, given that the network is fully encrypted.
There are numerous VPN locations that are present across Asia, Europe, Australia and America.
Pros of the Virtual Shield VPN
- VirtualShield can be downloaded very easily, and used on any device that runs on the Android platform or any other top operating system such as Windows or iOS. It can also work on the top browsers of present times, which include Chrome, Firefox and Opera that are used by millions of online surfers today.
- There are numerous locations for this VPN across Australia, Asia, Europe and America. Americas can be connected in any area where there is a public WiFi Hotspot, whether it is a hotel, airport or café.
- Any casual or business activity is possible with this VPN, including using VOIP, reading or writing email, making a hotel reservation or booking a flight. Virtually any online activity is made easy with this high speed internet connection, which is very secure as well.
- The app can be used easily, and is backed by 24-hour customer support through email or live chat. You do not need any technical knowledge for using This VPN service. The makers brand it as the easiest VPN service of the world.
- It is backed by high speed servers, and offers high-speed unlimited premium bandwidth to customers. Any user who wants to surf the internet at high speeds can find this VPN very useful for their needs.
- The official website for this network is easily navigable and easy to understand.
- At the moment, the VPN service provider offers a free trial period of 30 days to customers. This can be very useful for people who are skeptical about every new product or service and wish to test or try it for sometime before paying for it. Unlike other VPN agencies that offer a shorter trial period, the month-long trial period can be very useful for most customers. Even if you are to opt out after the period of 30 days ends, you will not be charged a single dollar.
Cons of the Virtual Shield VPN
- High Price
- Several features not ready yet and features that needs to be purchased extra
- You can’t bypass Netflix’s country restriction
- Only two ports in the settings
Conclusion
All in all not a bad VPN but for me just average. If you are looking for a better VPN take a look at Surfshark.
Himana - May 3, 2018 @ 15:08
Allows me to connect so easily. Good product. I love the free trial. Can be downloaded easily.
Salzburg - May 3, 2018 @ 21:14
Really good live customer service, good features on the pc app.
WildOne - May 4, 2018 @ 22:59
VirtualShieldis a fantastic VPN Service, which offers convenience, instant access to all sites.
Alexander M. - May 5, 2018 @ 20:26
the best VPN-service ever!
Hristo P. - May 7, 2018 @ 11:34
Not the best but a pretty useful app. It allows me to visit many restricted websites.
K-Bag - May 8, 2018 @ 11:20
Works great, I can not complain, but the price is high to the universe
Alex - September 24, 2018 @ 22:16
Very happy with this VPN. Good speed. Only the interface could be a bit better.
David Masem - November 29, 2018 @ 14:17
On September 28 2018, I used a code that was offered as a promotion and signed up for a $4 (and change) per month coverage. I was offered a month free, then due to update issues from VirtualShield’s software, I was offered another month free. I have VirtualShield installed on 2 phones and 1 PC. I checked online to see if that configuration was acceptable and if it wouldn’t change my $4/month charge. I was told it would not. Today I was charged $77 for one month of coverage! When I tried to get customer service to help me, they passed the buck to the billing department who NEVER got back to me. There is NO phone number to call and the “fine print” indicates “NO REFUNDS”. I also was shocked to see that someone in the billing department had changed my subscription to $119.76/month which is definitely NOT what I signed up for using a promotional code I was given and repeatedly verified the monthly charge as $4/month for 3 devices -which turned out to be a convenient lie on your behalf. Well, I was ripped off for $77 for a VPN service from your insidious company which evidently thrives on misrepresentation, has no contact phone number, lousy customer service and no follow-up. I was told that I would be contacted by your billing department and that NEVER happened. I have since cancelled my subscription and somehow I feel you will try to charge me again because there is no way to delete my banking information on your site. I want to know why I was charged $77 for the first two months that I was told would be “free” and I want to know why I was lied to about the price of the promotion and the extra “free month” due to your software issues. I have an email to prove that I was offered the second month due to your software issues. Additionally I have cancelled the auto-renewal process and I want a confirmation that I am no longer a customer. I have since disabled VirtualShield on my phones and PC.
Email regarding additional free month:
—-
VirtualShield Support
To Toxicskiesnepa Oct 17 at 8:50 AM
Hi David,
We’ve just released another update to our Windows application (3.1.5). Everything should been resolved now in the latest version.
Please click the Cog/Gear shaped icon near the corner of the app to open the Settings panel. Select the ‘About’ tab, then click ‘Check for updates’ to update to the latest version.
You can also try re-installing the latest version of the app from our website:
https://virtualshield.com/windows/
I’ll also be more than happy to extend your free trial one month free of cost, to apologize for the inconvenience and time lost.
Please let me know if you can connect now without issues after upgrading to the latest version.
—
Tom O.
Level 2 Support
support@virtualshield.com
How would you rate my reply?
Great Okay Not Good
—-
Now I cannot get anyone in the VirtualShield company to respond back to me: they are ignoring my request to speak with someone in billing! Is this the kind of company YOU want to do business with???
On September 28 2018, I used a code that was offered as a promotion and signed up for a $4 (and change) per month coverage. I was offered a month free, then due to update issues from VirtualShield’s software, I was offered another month free. I
Jeffrey - December 5, 2018 @ 17:28
They have the worst Customer Service – Buyer beware you wont get your money back !!! They will drag the process to get a refund. My wife purchased and within 24 hours placed a request to refund…. she is out more than $700 US on her credit card and she isn’t using the service. Don’t waste your money on them please. I would hate to see someone else go through the same experience. I would give them a big 0 for User Ratings if I could but im forced to put 1 star.
They have the worst Customer Service – Buyer beware you wont get your money back !!! They will drag the process to get a refund. My wife purchased and within 24 hours placed a request to refund…. she is out more than $700 US on her credit
Dante - March 28, 2019 @ 14:25
very poor service, also overpriced. as a sidenote, if you care virtual shield pays nazis like james allsup to recommend their product to his audience, which is pretty gross.
Wesley - April 2, 2019 @ 08:46
Honestly one of the easiest to use VPNs, and I’ve tried a bunch. It’s by far the fastest. And I don’t know why people are complaining about the refunds, as they are the only VPN who offers a 30 day trial. Highly recommended. Thanks Doug!
Honestly one of the easiest to use VPNs, and I’ve tried a bunch. It’s by far the fastest. And I don’t know why people are complaining about the refunds, as they are the only VPN who offers a 30 day trial. Highly recommended. Thanks
Manuel - April 2, 2019 @ 08:47
Fastest VPN by far. The others are all so slow. Worth the price IMO
Joe - May 30, 2019 @ 08:45
Worst VPN we have ever tried. Customer Service very arrogant and dumb.Very Slow speeds in fact the slowest we have ever tried.
Don’t use these criminals they are 100% fraud. There is no Money Back guarantee trust me because we never got a penny back.
Cheers
Worst VPN we have ever tried. Customer Service very arrogant and dumb.Very Slow speeds in fact the slowest we have ever tried.
Don’t use these criminals they are 100% fraud. There is no Money Back guarantee trust me because we never got a penny
Pissed Dahlia - August 30, 2019 @ 23:35
DON’T EVER BUY VIRTUAL SHIELD VPN!!
The entire “company” is a scam. ALL of these 5* reviews here and on the Goggle Playstore are lies to get people to think this “company” can be trusted. Despite you using the promos where it specifically states that you would only pay “$3.99” a month. Once that 30 day-trial is over, they WILL take $95.89 from your bank account and in their shitty fine print, carefully hidden away, it states, “no refunds”. Despite the fact, they took over $100 from your bank account when you only signed up for the $3.99 a month plan.
If you have been scammed by this company; the VERY first things you need to do is:
* call your bank providers to see if they can help (to have a record with your bank of your issues with this “company”)
THEN:
* file an FTC (Federal Trade Commission) report and give LOTS of details such as photos of your conversations (since this shit company doesn’t have an official phone number), ALL of your emails Virtual Shield has ever sent you, NEVER DELETE ANY OF THEIR EMAILS! You will need them later for evidence.
Their Address:
VirtualShield LLC
1055 West 7th Street, 33rd Floor, Los Angeles, CA 90017
Email Address: support@virtualshield.com
THEN:
*change your bank card to prevent them from ever charging you falsely again. (Even if you are like me when the VPN wasn’t working and canceled the shit before the trial ended but was still charged an outrageous amount)
Lastly, I will try to Update if I got my FULL refund back and will update, hopefully soon.
DON’T EVER BUY VIRTUAL SHIELD VPN!!
The entire “company” is a scam. ALL of these 5* reviews here and on the Goggle Playstore are lies to get people to think this “company” can be trusted. Despite you using the promos whe
freddie l stacy - September 9, 2019 @ 22:32
please cancel my prescription to virtual shield and put the 149.00 back on my credit card charged on 8-20-2019 i did not authorized that charge so please put back on my card today last numbers on my cart are 5944 freddie stacy sr.
Alex Purbelesky - December 2, 2019 @ 17:38
Initially I was using other VPN provider VPN service and then I read about VirtualShield on one of the blog and thought to take a change. After using it since last 3 months following is my feedback.
Speed: Pretty Nice, No major speed lose after connecting to their server = 5/5
Usability: They have Android App, iOS App, and all Desktop and Browser Extensions, so feels I can secure myself from most of the places.
Support: Never needed to contact to support
A big thumbs up and highly recommended from my side.
Initially I was using other VPN provider VPN service and then I read about VirtualShield on one of the blog and thought to take a change. After using it since last 3 months following is my feedback.
Speed: Pretty Nice, No major speed lose after conne
Samantha Taylor - January 23, 2020 @ 06:04
I am using VirtualShield for the last 4 months so I am on the right stage to review their service.
They have a good amount of features associated with VPN, some of them are a premium feature, however, I got that at a very much cheaper discount price, features include Unrestricted Streaming, Identisafe. However, I feel unrestricted streaming they need to provide with their basic plan.
The applications are pretty much easy to use, and I feel no speed issue with the connection, and Tom and their support staff are pretty active and ready to help at any time.
I am using VirtualShield for the last 4 months so I am on the right stage to review their service.
They have a good amount of features associated with VPN, some of them are a premium feature, however, I got that at a very much cheaper discount price,
Sabastian - January 23, 2020 @ 06:12
VirtualShield is good VPN Service provider, Speed and performance are pretty good, applications cover major of platforms and support and knowledge base is also good.
Overall, Very good budget VPN Provider with high quality service.
Kad Ahmad - February 5, 2020 @ 17:59
Very Happy after using VirtualShield since few months, Good Speed, Easy to user interface, some good features like Identisafe allows me to block my webcam and mic.
Works well with Netflix and Amazon Prime.
Katty Simpson - February 5, 2020 @ 18:03
VirtualShield is Fastest VPN, Works well with all geo locations and application available on all major platforms, allow me to connect on my android, windows machine, and iPad without any issue. the interface of application pretty simple.
Expecting they will provide Unrestricted Streaming in Free 🙂 🙂
VirtualShield is Fastest VPN, Works well with all geo locations and application available on all major platforms, allow me to connect on my android, windows machine, and iPad without any issue. the interface of application pretty simple.
Expecting th
Martina S. - February 8, 2020 @ 15:46
Fastest VPN for a good price! The best thing about VirtualShield VPN is that you can watch a video without a buffer and access Netflix and Hulu without restriction.
Justin Smith - February 8, 2020 @ 15:52
I am very happy with this VPN. I choose it based on the review provided here and found this is definitely authenticated and satisfied with my decision. I have super good speed with my connection was worth the money! Thank you guys :))
Donald T - February 25, 2020 @ 17:19
Super VPN for an awesome price! Thank you for the well-researched review really helpful and appreciated very detailed.
Khanh Tran - February 25, 2020 @ 17:25
I’ve been trying to find the perfect suitable VPN for me and have been using different VPNs each month to see what their offerings. VirtualShield I can say is one of the best providers who offer everything that one customer needs
Luis Llams - February 25, 2020 @ 17:29
I am frequently traveling to China, and my Google and Related Service was not accessible, Thanks to VirtualShield VPN, Now I am able to access my Gmail and Google Services seamlessly. Good Speed no doubt, highly recommended,
Olonga Henry - March 5, 2020 @ 10:48
Very happy with the Speed of the VirtualShield, Maybe it could become with better pricing, I haven’t tested the Support but still giving 5 stars to support based on the quality and updates they deliver.
RICH - July 18, 2020 @ 01:12
VERY POOR VPN AND ABSOLUTELY TERRIBLE CUSTOMER & TECH SUPPORT, THIS COMPANY IS A JOKE…. SLOOOOOOOW SPEEDS , LACK OF REAL TECH SUPPORT. WHY HAVE 3 LEVELS OF SUPPORT WHEN YOU REALLY ONLY NEED 1 LEVEL OF TECH SUPPORT THE ONE WHO CAN ACTUALLY FIX YOUR PROBLEM” INSEAD OF DRAGGING OUT YOUR PROBLEM FOR A LONGER PERIOD OF TIME. AS ALL THE OTHER LOW APPROVAL RATED STATED ARE ALL TRUE… 5 STAR RATINGS ARE BOGUS. I BOUGHT INTO “THEIR PROPAGANDA ADVERTISEMENT” TOOK A 2 YEAR CONTRACT AND HAD NOTHING BUT PROBLEMS FOR MY ENTIRE CONTRACT. AS OTHERS STATED THEY STALL YOU TO GET PAST THE TRIAL PERIOD SO YOU CAN’T GET A REFUND. ALSO TRUE IS ARROGANT AND CLUELESS TECH PEOPLE. IF THERE WAS A LEMON LAW FOR SOFTWARE THIS ONE WOULD WIN HANDS DOWN! THIS COMPANY HAS AN “F” RATING BY THE BETTER BUSINESS BUREAU…. THAT SHOULD TELL YOU WHOM IS SPEAKING TRUTH HERE, AND MOST COMPLAINT ARE …. C O N N E C T I O N ISSUES!
VERY POOR VPN AND ABSOLUTELY TERRIBLE CUSTOMER & TECH SUPPORT, THIS COMPANY IS A JOKE…. SLOOOOOOOW SPEEDS , LACK OF REAL TECH SUPPORT. WHY HAVE 3 LEVELS OF SUPPORT WHEN YOU REALLY ONLY NEED 1 LEVEL OF TECH SUPPORT THE ONE WHO CAN ACTUALLY F
Thomas D Cieszki - October 6, 2020 @ 16:21
Decided to try the FREE 30 days. It did not work very well, had many issues with internet going out and app not responding. I was shocked to find that they charged my credit card $120. I also came to find that this company will not respond to the Better Business Bureau inquiries to file a report. All my internet problems went away after I uninstalled Virtual Shield. I guess I got scammed… DON’T LET THIS HAPPEN TO YOU!
Decided to try the FREE 30 days. It did not work very well, had many issues with internet going out and app not responding. I was shocked to find that they charged my credit card $120. I also came to find that this company will not respond to the